Turn Every Hark Moment
Into a Revenue Moment
Falcon monetizes the post-feedback and post-contact moments Hark already owns. No new steps, no engineering lift, no customer friction.
PLACEMENT 01
Post-Feedback Offer
Triggered the moment a customer submits feedback to Hark. As soon as their video, audio, or text response goes through, Falcon surfaces one curated, brand-aligned reward on the thank-you screen they already expect. No interruption, no redirect.
PLACEMENT 02
Post-Contact Offer
Triggered the moment a customer submits a Contact Us inquiry through Hark, once their issue is categorized and sent. Instead of a plain confirmation, Falcon surfaces a relevant reward on the confirmation screen: a moment the customer already trusts because they just got help.
WHAT'S NEXT
The same model extends across every Hark surface.
Post-feedback and post-contact are the fastest to ship, but the same pattern applies anywhere Hark already owns the screen: surface a curated offer after the customer's primary action is complete.
FAQ Pages
Surface an offer after a shopper finds their answer in the Hark-powered help center.
Order & Account Pages
Any Hark-owned confirmation screen becomes a candidate as the partnership scales.
Chatbot Interactions
Close out an AI chat resolution with a reward, the same way a live agent hand-off would.
REVENUE CALCULATOR
Estimate your opportunity
with Falcon
*All projections are estimates. Real outcomes depend on your specific strategy and business goals.
WHY FALCON
Curated demand.
Zero added friction.
Post-feedback and post-contact are the fastest to ship, but the same pattern applies anywhere Hark already owns the screen: surface a curated offer after the customer's primary action is complete.
Curated, non-competing brands
Every advertiser is sourced and vetted by Falcon, with category-level blocking available at any time.
Aligned revenue share
Hark and Falcon both earn on outcomes, not impressions. Empty slots are a shared loss.
Fast to pilot
Live on a test cohort in days. No engineering lift beyond the placements Hark already renders.
What partners say
Merchants who've run it.
About Falcon Labs
Founded by the team behind ironSource, the mobile advertising platform that went public at an $11B valuation. AppLovin, one of the most sophisticated ad tech operators in the world, is an investor. We have built performance advertising platforms at scale, and we are applying that same expertise to the post-checkout moment.
ironSource alumni
AppLovin investor
IAB Commerce Media Member